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CARE CLINIC POLICIES

Appointment delays

We understand that unforeseen circumstances can sometimes happen, this is normal. On the other hand, our priority is to offer quality care worthy of our service as well as an experience within our clinic and for this, we need every moment reserved for you. In addition, we do not want to make our other customers wait unfairly. With this in mind, any delays of 15 minutes or more will be considered a cancellation. See the cancellation policy for more information.

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Cancellation/Change of appointment

In order to offer a complete and professional service to our clients, we favor appointments planned in advance according to a specific schedule. Therefore, the EsthetiK clinic requires 48 hours’ notice for all cancellations or changes to appointments. In the situation where a client does not show up or fails to notify us sufficiently in advance, this place will be difficult to offer to someone else and will penalize your technician, the clinic as well as another person wishing to have a place for a meeting. By making an appointment, you accept these terms and conditions.

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*A delay considered reasonable is 15 minutes maximum!

Policy

Protecting your personal information is important to us. This Privacy Policy explains how EsthetiK collects, uses and protects your personal information when you use our website.

 

Collection of information:

 

  • When you visit our website, we may collect certain personal information about you, such as your name, email address, telephone number, etc. We collect this information in a variety of ways, including when you provide it to us directly or when you use our online services.

 

Use of information:

 

  • The information we collect may be used to:

    • Providing and managing our services

    • Respond to your inquiries

    • Send you marketing and promotional communications

 

Information sharing:

 

  • We will not share your personal information with third parties without your consent, except as required by law or when necessary to provide our services.

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Data security:

  • We take appropriate measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration or destruction.

 

Your rights :

 

  • You have the right to request access, correction or deletion of your personal information. You can also object to the processing of your personal information for direct marketing purposes.

 

Changes to the Privacy Policy:

 

  • We reserve the right to modify this Privacy Policy at any time. Any changes will take effect immediately upon posting on this page.

 

By using our website, you agree to our Privacy Policy. If you have any questions or concerns regarding our Privacy Policy, please contact us at: gestionk@esthetikmlt.com

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